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Return policy


RETURNS


Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.


To be eligible for a return, your item must be in perfect condition, unused, in its original packaging and contain all the accessories present upon receipt.

You will be responsible for paying your own shipping costs for the return your article. Shipping costs are non-refundable. If you receive a refund, the return costs will be deducted from it. In order to know the return address, please send us an email at the following address: info.khaleesy @ gmail.com


To make a return, you must show us a receipt or proof of purchase.

Refunds (if applicable)

Once we have received and inspected the item returned, we will email you to confirm we received it. We will also notify you of our decision to approve or reject your refund request.

If your request is approved , then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.


Sale items (if applicable)

Only regular priced items can be refunded. Unfortunately, sale items are not refundable or exchangeable.


Exchanges (if applicable) < / p>

We only replace an item if it is defective or damaged. If in this case you want to exchange it for the same item, send us an e-mail at info.khaleesy@gmail.com